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Oh yeah. I had AOL at one time. When I called to cancel it, I had a very similar experience.
Listen as this "customer service" rep tries everything in his power to not accommodate this man.
Link: NBC10.com - Local News - On Tape: Rep Won't Let Customer Quit AOL.
Hat Tip: Drudge
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i am a united kingdom resident i wonder while all message recieved on my aol box adsntn@aol.com 95%of them come from america please i will appreciate this if this can be corrected
Posted by: tunde adesanya | Friday, September 01, 2006 at 10:24 AM
i discovered that the sum of £20+ is the amount that aol is deducting from bank account instead of the initial £14.99 agreed upon during the signing into aol broadband and i still believe that my broadband offer is silver band which is still £14.99 please i want to know while my bill has increase
Posted by: tunde adesanya | Friday, September 01, 2006 at 10:20 AM
I've never used AOL so I can't relate, but I thought this was the funniest thing.
I first thought it wasn't real. Like some guy put it together for fun. I learned otherwise after his story gained media attention.
Posted by: wom | Thursday, June 22, 2006 at 08:03 AM